Sales Operations Manager (North America)

TL;DR

Sales Operations Manager (North America): Managing client accounts and driving business growth in the North American market with an accent on onboarding, relationship building, and outbound lead generation. Focus on optimizing the client journey, managing complex agreements, and introducing new product features to key prospects.

Location: Must be based in North America

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance, identity verification, and fraud prevention for over 4,000 global clients.

What you will do

• Manage the full client lifecycle from initial onboarding to contract renewal.
• Guide clients through technical, business, and product-related inquiries in collaboration with internal teams.
• Handle quotes, agreements, and NDAs to ensure a seamless and efficient onboarding experience.
• Research and identify potential prospects to support strategic business development.
• Execute highly targeted outbound outreach via email, phone, and LinkedIn to secure meetings.
• Introduce new features to existing clients and manage the release communication process.

Requirements

• Must be based in North America to support the regional market.
• Demonstrated account management experience in B2B SaaS, financial services, compliance, or crypto.
• Proficiency in CRM pipeline management.
• Excellent communication and negotiation skills with high attention to detail.
• Ability to thrive in a fast-paced, developing startup environment.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office attendance.
• Flexible working hours to maintain productivity and work-life balance.
• Generous time off including birthday holidays, personal days, and sick leave.
• Global team environment with opportunities for in-person team offsites.
• Clear personal development plans with support for learning and role-specific events.

Hiring process

• TA screening
• Hiring Manager Interview
• Assignment
• Final Interview