Product Operations Specialist

Location: Delft, Netherlands

Salary: €5,750–€6,500 per month

Company

hirify.global develops software for service management.

What you will do

• Design, maintain, and improve the Product & Technology operating model.
• Define governance structures, decision-making processes, lifecycle frameworks, standards, templates, and team rituals.
• Support product discovery, planning, delivery, launches, measurement, learning, and lifecycle management.
• Define product performance, adoption, and outcome metrics; build dashboards, reporting structures, and decision-support tools.
• Improve alignment between Product, UX, Engineering, and business stakeholders.
• Structure customer and commercial feedback loops, documentation, playbooks, onboarding materials, and recurring operational cadences.

Requirements

• At least 3 years of experience as a Product Manager or in a similar product-related role.
• Strong understanding of product management practices and the product development lifecycle.
• Experience working with Product, UX, Engineering, and business stakeholders.
• Strong analytical, process-oriented, communication, and stakeholder management skills.
• Experience with product metrics, reporting, dashboards, or data-driven decision support.
• Familiarity with Agile principles and product development frameworks.

Culture & Benefits

• Employment conditions include a laptop and salary growth.
• 10% of working time and a budget equal to 10% of gross annual salary are dedicated to personal development.
• Paid parental leave: full salary for 9 weeks and 50% salary for 17 weeks.
• Volunteering can be done during work time.

Hiring process

• Submit a CV and cover letter, followed by a phone screening.
• Attend first and second interviews covering culture, experience, skills, and job details.
• Discuss the contract and start date before onboarding.