Lead Business Analyst / Product Owner (Medtech)

TL;DR

Lead Business Analyst / Product Owner (Medtech): Leading product definition and discovery for a next-generation healthcare platform with an accent on patient registration, scheduling, and provider matching. Focus on translating strategic objectives into MVP scope, managing the product backlog, and integrating complex healthcare systems.

Location: Must be based in Bulgaria, Georgia, Lithuania, Mexico, Moldova, Poland, or Ukraine

Company

hirify.global is a software development partner building a telehealth-first hybrid care platform for a US-based medical and behavioral health organization.

What you will do

• Lead discovery workshops with executive, operational, clinical, and technical stakeholders to define product capabilities.
• Translate strategic objectives into MVP scope, product roadmaps, and implementation priorities.
• Analyze current-state processes and define future-state workflows for patient registration, scheduling, and provider matching.
• Own and maintain the Product Backlog, ensuring priorities are based on business value and delivery feasibility.
• Analyze integration touchpoints with key systems including Athena, Salesforce, Zocdoc, and Snowflake.
• Partner with Solution Architects to ensure business requirements are correctly reflected in the target architecture.

Requirements

• 6+ years of experience in Business Analysis or Product Ownership on enterprise software projects.
• Strong expertise in defining MVP scope, product roadmaps, user stories, and acceptance criteria.
• Experience documenting and analyzing complex business processes and workflows.
• Proven ability to facilitate meetings and manage relationships with executive-level stakeholders.
• Experience working within Agile product development environments.
• English: Upper-Intermediate (B2) level or higher required.

Nice to have

• Experience in healthcare technology, digital health, or telehealth products.
• Familiarity with EHR systems, Athena, Salesforce, or Zocdoc.
• Understanding of Revenue Cycle Management (RCM) and provider credentialing processes.
• Experience with AI-enabled products and workflow automation.

Culture & Benefits

• Technical and non-technical training for professional and personal growth.
• Mentorship from experienced employees and access to internal conferences.
• Comprehensive health insurance and sports activities for a healthy lifestyle.
• Flexible work options, including both remote and hybrid opportunities.
• Referral program and work anniversary benefits, including additional vacation days.