Customer Service Engineer

TL;DR

Customer Service Engineer (Engineering): Performing calibration, repair, and preventive maintenance of precision test and measurement equipment with an accent on Tektronix and Keithley instruments. Focus on enhancing laboratory efficiency, ensuring service quality, and providing technical support to customers.

Location: Onsite in Kanagawa, Japan

Company

hirify.global is an independent public company driving innovation in precision technology and high-performance measurement solutions.

What you will do

• Perform calibration, repair, adjustment, and preventive maintenance of Tektronix, Keithley, and other measurement equipment.
• Provide technical support and resolve customer inquiries.
• Execute calibration services for third-party equipment, including minor repairs and adjustments.
• Manage customer assets through Total Calibration Service activities.
• Drive continuous improvement to enhance laboratory efficiency, productivity, and service quality.
• Ensure all activities comply with quality management system requirements.

Requirements

• Must be based in or able to work onsite in Kanagawa, Japan.
• Technical expertise in calibration and repair of electronic test and measurement instruments.
• Ability to operate within a quality management system.

Culture & Benefits

• Work within a global organization at the forefront of precision technology.
• Inclusive and diverse environment guided by the "We Are More Together" vision.
• Commitment to equal opportunity and reasonable accommodations for disabilities.