Account Manager (iGaming)

TL;DR

Account Manager (iGaming): Managing day-to-day relationships with B2B operator accounts to drive engagement, retention, and commercial growth for a portfolio of game studios. Focus on coordinating promotional campaigns, ensuring successful game launches, and acting as the primary commercial point of contact for operators.

Location: Must be based in or able to work from our Melbourne office

Company

hirify.global is a B2B iGaming provider operating a portfolio of world-class game studios with a focus on innovative game verticals and high-quality content.

What you will do

• Own the end-to-end relationship for an assigned portfolio of B2B operator accounts.
• Drive net revenue retention by identifying risks and executing upsell opportunities.
• Coordinate promotional campaigns and ensure timely game launches for operators.
• Lead regular account reviews to present performance data and align on roadmap priorities.
• Handle commercial queries, contract renewals, and administrative tasks.
• Serve as the primary point of contact for compliance and regulatory coordination.

Requirements

• 3+ years of experience in account management or commercial roles within the B2B iGaming industry.
• Solid understanding of B2B iGaming operations, content evaluation, and commercial drivers.
• Proven track record in retaining and growing a portfolio of accounts.
• Strong communication skills with the ability to manage multiple accounts simultaneously.
• Commercially literate with experience in revenue share structures and deal negotiations.
• Must be able to work full-time from our Melbourne office.

Nice to have

• Familiarity with regulated market environments like MGA, UKGC, or LatAm.
• Experience coordinating game launches and promotional campaigns.
• Exposure to aggregator platforms such as Hub88, EveryMatrix, or Relax.
• Background in fast-scaling B2B content or platform businesses.

Culture & Benefits

• Performance-based bonus recognition of up to 20%.
• High-value employee referral program.
• Daily catered breakfast and in-house baristas serving coffee and fresh juices.
• Regular company-wide events and a collaborative, in-person work environment.