Senior Account Manager (Logistics)

Location: Onsite in Milan, Italy

Salary: €41,600–€57,200 EUR gross annual base salary

Company

hirify.global is a technology-driven platform modernizing the $10T global trade industry by providing innovative solutions for companies of all sizes to manage their supply chains.

What you will do

• Navigate complex client organizational hierarchies to deepen strategic partnerships.
• Monitor account health and identify opportunities for upsell, cross-sell, and renewal.
• Architect 3-year supply chain roadmaps aligned with client global business goals.
• Lead client onboarding, implementation, and the creation of standard operating procedures.
• Collaborate with global operations teams to ensure metrics meet client expectations and resolve escalations.
• Mentor and coach fellow account managers on supporting client needs.

Requirements

• 5+ years of experience in supply chain operations, sales, or account management.
• 2+ years of experience in logistics, freight forwarding, or supply chain.
• Proven track record of cross-selling products and consultative account growth.
• Strong business acumen with a hands-on, process-oriented approach to problem-solving.
• CV must be submitted in English.
• Ability to work onsite in Milan, Italy.

Culture & Benefits

• Equity program for all employees.
• Comprehensive health and life insurance coverage.
• 22 days of vacation plus additional paid permits and time off.
• Daily lunch compensation up to €12.
• Parental leave benefits for mothers and partners.
• Employee assistance program via Aetna Resources For Living.