Manager - Rentals Collections

TL;DR

Manager - Rentals Collections (Finance): Leading end-to-end B2B collections operations and strategy to optimize cash flow and minimize overdue balances with an accent on process automation and cross-functional collaboration. Focus on managing onshore and offshore teams, driving operational KPIs, and implementing financial system enhancements to scale revenue growth.

Location: Must be based in the United States

Salary: $73,500 – $123,600 annually (location-dependent)

Company

hirify.global is the most-visited real estate platform in the U.S., dedicated to helping customers navigate buying, selling, financing, and renting homes with ease.

What you will do

• Lead, coach, and develop a high-performing collections team, including onshore FTEs and offshore BPO partners.
• Drive quarterly reductions in past-due AR balances and improve days-to-pay metrics.
• Own end-to-end collections operations, including account management, escalation handling, and quality control.
• Implement automation and system enhancements using tools like Zuora, HighRadius, and Salesforce.
• Collaborate with Finance, Accounting, Sales, and Customer Success to streamline issue resolution.
• Maintain and enforce corporate credit policies and conduct monthly collection reviews.

Requirements

• Must be based in the United States
• 6+ years of experience in B2B credit and collections.
• 2+ years of experience leading teams or team leads.
• Deep expertise in the full order-to-cash process and financial systems like Zuora, HighRadius, or Salesforce.
• Proven track record of managing BPO or offshore vendor relationships.
• Strong operational focus with the ability to leverage AI tools for process automation.

Culture & Benefits

• Competitive base salary and eligibility for equity awards.
• Recognized as a Fortune 100 Best Company to Work For.
• Inclusive and innovative culture focused on employee growth and empowerment.
• Remote-first work environment with flexibility.
• Commitment to diversity, equity, and inclusion across all business units.