Marketing Assistant

TL;DR

Marketing Assistant (Marketing): Supporting Account Managers and Directors with reactive and proactive client tasks to deliver a high-quality client experience with an accent on fast turnaround time and client-first issue resolution. Focus on coordinating requests, communicating professionally with clients via email/phone, and tracking client email acknowledgements while handling basic questions about websites, campaigns, and accounts.

Company

hirify.global provides technology and services that help local businesses manage marketing, competitors, and customer insights.

What you will do

• Communicate with clients professionally via email and phone.
• Support Account Managers in coordinating and executing client requests on time.
• Resolve issues and complete tasks related to client websites, campaigns, or accounts.
• Answer basic client questions about campaigns and accounts.
• Track reactive client emails to ensure acknowledgements before the end of the day.
• Provide flexible support for basic client needs when Account Managers are unavailable.

Requirements

• Bachelor’s degree in Marketing/Advertising/Business/Communications (or equivalent practical experience).
• 0–1 year of experience, including internships.
• Strong written and verbal communication skills with a client-first mindset.
• Excellent organization and multitasking skills to manage multiple client/AM requests.
• Ability to problem-solve and pay close attention to detail.
• Ability to work effectively in a fast-paced, team-oriented environment.

Culture & Benefits

• 100% employer-paid medical, dental, and vision insurance.
• Flexible paid time off and paid parental leave.
• Paid cell phone and service, plus remote office allowance.
• Professional development and learning courses, with regular manager check-ins via Lattice.
• Work arrangement flexibility (in-office, hybrid, and remote roles), with remote roles potentially requiring office work within commuting distance based on team needs.

Hiring process

• 30-minute initial phone screen with a recruiter.
• 30-minute Zoom interview with the hiring manager.
• 60-minute in-person panel interview with the hiring team.

Location: Shreveport, LA

Salary: $52,000–$60,000 base (entry-level to highly experienced), exclusive of fringe benefits.