Marketing Assistant

TL;DR

Marketing Assistant: Supporting Account Managers and Directors in delivering high-quality client experiences with an accent on task coordination, client communication, and account management. Focus on resolving client issues, managing campaign requests, and ensuring exceptional turnaround times in a fast-paced environment.

Location: Must be based in the United States. The role supports in-office, hybrid, and remote arrangements; candidates within commuting distance of a hirify.global office may be required to work onsite.

Salary: $52,000–$60,000

Company

hirify.global is a technology-led service provider helping local businesses thrive through a unique blend of AI-powered tools and human expertise in marketing and customer success.

What you will do

• Communicate professionally with clients via email and phone to address account and campaign questions.
• Support Account Managers in the coordination and execution of client requests.
• Resolve issues related to client websites, advertising campaigns, or account settings.
• Track and acknowledge all reactive client emails promptly.
• Delegate tasks effectively to the appropriate internal support teams.
• Maintain high standards of service to ensure client satisfaction and retention.

Requirements

• Must be authorized to work in the United States.
• Bachelor's degree in Marketing, Advertising, Business, Communications, or equivalent experience.
• 0-1 year of experience in customer service, marketing, or account coordination.
• Strong written and verbal communication skills with a client-first mindset.
• Effective organizational and multitasking skills to manage multiple requests simultaneously.
• Ability to work effectively in a fast-paced, team-oriented environment.

Culture & Benefits

• 100% employer-paid medical, dental, and vision insurance.
• Flexible paid time off policy.
• Paid parental leave and cell phone service reimbursement.
• Remote office allowance and professional development courses.
• Regular performance check-ins and career growth support via Lattice.

Hiring process

• Initial 30-minute phone screen with a recruiter.
• 30-minute Zoom interview with the hiring manager.
• 60-minute in-person panel interview.