Enterprise Account Partner (SaaS)

TL;DR

Enterprise Account Partner (SaaS): Managing and expanding relationships with strategic enterprise customers with an accent on retention, adoption, and long-term value. Focus on driving cross-sell and upsell opportunities while acting as a trusted advisor to executive stakeholders.

Location: Must be based in CA, CO, WA, or OR. Not eligible for hire within Chicago city limits.

Salary: $120,000–$140,000 base + $40,000 variable per year (for CA/CO).

Company

hirify.global is a unified IT operations platform provider serving over 35,000 customers globally with solutions for endpoint management, patching, and remote access.

What you will do

• Own and grow a portfolio of strategic enterprise accounts.
• Drive customer retention and platform adoption through proactive engagement.
• Lead Executive Business Reviews (EBRs/QBRs) and strategic account planning.
• Identify and execute expansion opportunities through cross-sell and upsell initiatives.
• Partner cross-functionally with Sales, Product, and Support teams.
• Monitor account health and mitigate risks to ensure customer success.

Requirements

• Must be based in CA, CO, WA, or OR.
• Proven experience managing strategic enterprise SaaS accounts.
• Experience partnering with executive stakeholders in complex organizations.
• Strong business acumen with the ability to translate technical capabilities into business value.
• No visa sponsorship available.
• Strong communication and organizational skills.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Financial preparation via 401(k) plan.
• Unlimited PTO policy to support work-life balance.
• Collaborative and curious team environment.
• Opportunities for professional growth and advancement.