Senior Manager, Growth Strategy & Operations (Fintech)

TL;DR

Senior Manager, Growth Strategy & Operations (Fintech): Developing and executing the global growth playbook and optimizing revenue systems to accelerate business expansion with an accent on product adoption and market scalability. Focus on mapping user journeys, defining ICPs, and leveraging data insights to unlock measurable growth across global markets.

Location: Must be based in Singapore

Company

Airwallex is a unified payments and financial platform for global businesses, providing integrated solutions for accounts, payments, spend management, and treasury.

What you will do

• Develop and deliver the global growth strategy and playbooks to accelerate expansion.
• Own the growth dashboard and lead business reviews in partnership with regional commercial teams.
• Map self-serve, SME, and product adoption journeys to identify and activate growth levers.
• Conduct customer segmentation and define Ideal Customer Profiles (ICP) globally and regionally.
• Track the regional competitor landscape to adapt campaigns, content, and lifecycle messaging.

Requirements

• 6 to 9+ years of experience in corporate/revenue strategy, operations, or commercially focused roles.
• Proven ability to identify and execute on strategic opportunities and process improvements.
• Strong organizational and project management skills with a detail-oriented approach.
• Experience driving projects independently while navigating ambiguity in fast-paced environments.
• Bachelor's degree.
• Must be based in Singapore.

Nice to have

• Previous experience in a top-tier management consulting firm or the fintech industry.
• Experience leading value-based transformations within growth workstreams.

Culture & Benefits

• Environment that values founder-like energy, true ownership, and accelerated learning.
• Culture of using AI to work smarter and solve complex problems faster.
• Opportunity to tackle high-visibility problems alongside an innovative global team.
• Commitment to diversity and equal opportunity employment based on merit and talent.