Director, New Business (SaaS)

TL;DR

Director, New Business (SaaS): Leading the New Business sales team focused on the ISV vertical to drive revenue growth and cross-selling across Mid-Market and Enterprise accounts in North America. Focus on building efficient sales processes, developing account executives, and scaling incremental revenue in a consumption-based model.

Location: Remote (Must be based in the United States)

Salary: $185,760 – $258,000

Company

Twilio is a leading cloud communications platform that empowers businesses and developers to craft personalized customer experiences globally.

What you will do

• Lead and mentor a team of experienced Account Executives focusing on the ISV vertical.
• Develop and execute a strategic vision to expand revenue growth and cross-sell Twilio's products.
• Manage sales activities for Mid-Market and Enterprise named accounts across North America.
• Build scalable sales processes and programs to increase representative productivity.
• Handle monthly forecasting and support fiscal planning and revenue tracking for major regional accounts.
• Collaborate with application owners, software engineering leaders, and product managers to drive innovation.

Requirements

• 6+ years of experience in sales leadership.
• Extensive experience in the cPaaS space or selling via consumption-based SaaS models.
• Proven track record in selling platforms, Contact Center, Messaging, or Call Tracking solutions.
• Must be based in the United States.
• Experience building teams and managing complex fiscal planning and forecasting.

Nice to have

• Experience selling specifically into ISV/OEM partners.

Culture & Benefits

• Remote-first work environment focusing on global inclusion and connection.
• Competitive pay, commission eligibility, and participation in the company equity plan.
• Comprehensive health insurance and 401(k) retirement account.
• Generous time off, including paid sick, personal, and parental leave.
• Wellness leave and various location-specific benefits.