Order Management Manager (Logistics)

TL;DR

Order Management Manager (Logistics): Leading the AMER and WW EDS Order Management teams to ensure accurate customer order processing with an accent on process standardization and operational efficiency. Focus on streamlining workflows, collaborating with IT for system optimizations, and driving KPI achievement across global regions.

Location: Remote Thailand

Company

Global leader in storage innovation, specializing in precision-engineered solutions for managing exponential data growth.

What you will do

• Lead AMER and WW EDS Order Management teams to ensure timely and accurate processing of customer orders.
• Collaborate with IT support to resolve system issues and participate in user acceptance testing (UAT).
• Standardize order management processes across regions to ensure global consistency.
• Document and streamline workflows to enhance operational efficiency and reduce errors.
• Drive team performance to achieve established goals and KPIs.
• Coordinate with internal stakeholders to resolve operational challenges and allocate resources effectively.

Requirements

• Must be based in Thailand.
• Experience in team leadership, coaching, and cross-functional collaboration.
• Proficiency in SAP and MS Office applications.
• Strong analytical skills with experience in data analysis.
• Bachelor’s degree or equivalent experience in a related field.
• English: Fluent (C1) proficiency required.

Culture & Benefits

• Access to a vibrant workplace with a 24/7 on-site canteen and coffee shop.
• Comprehensive on-site sports facilities, including a gymnasium, fitness center, and running track.
• Opportunities for wellness activities such as music, dance, and yoga.
• Participation in on-site festivals and local community give-back programs.