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updated 20 days ago

Professional Services Project Manager (Cybersecurity)

Work format
hybrid
Work type
fulltime
Grade
senior
English
b2
Country
US
This vacancy is from Hirify.Global listVacancy from Hirify Global, list of international tech companies
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Job description

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TL;DR
Professional Services Project Manager (Cybersecurity): Leading the governance and end-to-end delivery of Cloudflare cybersecurity and networking projects for customers with an accent on scope, budget, risk, executive reporting, and customer relationships. Focus on coordinating multi-workstream engagements, analyzing project financial health, improving delivery methodologies, and using AI to automate reporting, risk detection, and documentation.

Location: Hybrid

Company

hirify.global operates a global network that protects and accelerates Internet applications through cybersecurity, networking, and performance solutions.

What you will do

  • Lead cross-functional technical teams delivering consulting, implementation, and support engagements for customers.
  • Own project scope, schedules, budgets, risks, communications, governance gates, and executive reporting.
  • Build trusted relationships with customers, partners, vendors, Account Executives, and Account Teams.
  • Monitor budget burn, margins, revenue recognition, resource utilization, and overall project financial health.
  • Develop scalable professional services methodologies, guides, customer assets, and lessons-learned practices.
  • Use AI tools to automate status reporting, meeting summaries, action tracking, risk detection, forecasting, and documentation.

Requirements

  • 8+ years of experience in professional services, project management, or customer-facing delivery roles.
  • Experience in SaaS or technology environments and with global stakeholders, third-party partners, and complex multi-vendor projects.
  • Professional experience using AI tools for delivery work, with sound judgment regarding secure and responsible AI use.
  • Understanding of networking and security concepts, including Zero Trust, SASE, DNS, TCP/IP, HTTP, TLS, and APIs.
  • Proficiency with Jira, Salesforce or a similar CRM, and a Professional Services Automation tool.
  • Bachelor’s degree in a relevant field; PMP, PRINCE2, or similar certification is preferred.

Nice to have

  • Professional working proficiency in Thai or Mandarin Chinese to support customers and stakeholders in the Thai and Greater China region.

Culture & Benefits

  • Mission-driven work focused on protecting and improving the open Internet.
  • Access to hirify.global offices or hubs for an in-person interview may be requested at the offer stage.
  • Employment may depend on authorization to access technology covered by U.S. export control laws without sponsorship for an export license.
  • Commitment to equal opportunity, diversity, inclusion, and reasonable accommodations.

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