updated 25 days ago
Principal Field Product Manager (Cybersecurity)
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Job description
Text:
TL;DR
Principal Field Product Manager (Cybersecurity): Supporting revenue growth for Zscaler’s cloud-native Zero Trust Exchange platform, with an accent on ZIA and ZPA product lines, field engagements, and customer lifecycle support. Focus on coordinating Proof of Value execution, assisting large-customer escalations, shaping AI-driven security capabilities, and translating customer feedback into product and engineering improvements.
Location: Singapore, SGP; hybrid working model
Company
Cloud-native cybersecurity company providing the Zero Trust Exchange platform to protect users, devices, and applications from cyberattacks and data loss.
What you will do
- Partner with Product Management leadership to streamline field operations and support Sales Engineers and Architects during Proof of Value stages.
- Support product strategy and execution for the platform, with a focus on ZIA and ZPA services.
- Work with support leadership to assist large customers with escalations and service deployments.
- Track and report deal and business status to product and sales stakeholders.
- Collaborate with product and engineering teams, provide feedback from product evaluations, and advocate for customer needs.
Requirements
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions.
- Experience managing a pre-sales team as a hands-on technical leader, or experience as a Product Specialist or outbound Product Manager.
- Experience working in a platform company to support revenue growth and retention.
- Deep understanding of SWG, ZTNA, proxies, firewalls, VPN, data path technologies, SAML, and SCIM.
- Ability to work in a fast-paced environment and track engagements using project management tools.
Nice to have
- Experience designing, scaling, or securing AI-driven threat detection and automated policy generation in cloud security platforms.
- Deep understanding of TCP, UDP, HTTP, DNS, SSL, and other Internet and network protocols.
- Strong communication skills and strategic insight into enterprise digital transformation, automation, and data integration.
Culture & Benefits
- Culture centered on customer obsession, collaboration, ownership, accountability, and constructive debate.
- Health plans, vacation and sick time, parental leave, retirement options, and education reimbursement.
- In-office perks and an inclusive environment focused on belonging and equal opportunity.
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