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9 часов назад

Senior Engineering Manager (AI)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior/lead
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR

Senior Engineering Manager (AI): Leading high-impact engineering teams to build and scale the Fin AI Customer Agent with an accent on product strategy, technical execution, and AI-assisted development. Focus on driving outcomes in a fast-paced, competitive environment, mentoring senior engineers, and partnering with leadership to define the future of AI-driven customer support.

Location: Must be based in London, UK (Hybrid: 3 days/week in office)

Company

hirify.global is a leading software company providing an AI-powered customer service platform used by nearly 30,000 global businesses to transform customer support.

What you will do

  • Own strategically significant work streams end-to-end, ensuring high-impact outcomes.
  • Lead and dynamically reconfigure engineering teams to solve emerging priorities with startup speed.
  • Mentor and accelerate staff and senior engineers to grow leadership capacity.
  • Partner with the Engineering Director on pillar-level strategy and investment decisions.
  • Drive an AI-first engineering culture by pushing the boundaries of AI-assisted development.
  • Maintain technical credibility by reviewing architectures and ensuring high standards.

Requirements

  • Must be based in London or able to work from the London office at least 3 days per week.
  • Proven experience as an exceptional people leader who remains personally action-oriented.
  • Strong product mindset with the ability to challenge strategy and identify gaps.
  • Experience operating at significant scale with large distributed systems.
  • Demonstrated AI fluency and active experimentation with AI-assisted development tools.
  • Ability to communicate complex technical and business concepts to diverse stakeholders.

Culture & Benefits

  • Competitive salary and equity in a fast-growing environment.
  • Comprehensive health, dental, and life assurance coverage.
  • Pension scheme with up to 4% match.
  • Flexible paid time off policy and generous parental leave.
  • Daily catered lunches and fully stocked kitchen.
  • Cycle-to-Work scheme with secure bike storage.

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