Senior Engineering Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Engineering Manager (AI): Leading high-impact engineering teams to build and scale the Fin AI Customer Agent with an accent on product strategy, technical execution, and AI-assisted development. Focus on driving outcomes in a fast-paced, competitive environment, mentoring senior engineers, and partnering with leadership to define the future of AI-driven customer support.
Location: Must be based in London, UK (Hybrid: 3 days/week in office)
Company
is a leading software company providing an AI-powered customer service platform used by nearly 30,000 global businesses to transform customer support.
What you will do
- Own strategically significant work streams end-to-end, ensuring high-impact outcomes.
- Lead and dynamically reconfigure engineering teams to solve emerging priorities with startup speed.
- Mentor and accelerate staff and senior engineers to grow leadership capacity.
- Partner with the Engineering Director on pillar-level strategy and investment decisions.
- Drive an AI-first engineering culture by pushing the boundaries of AI-assisted development.
- Maintain technical credibility by reviewing architectures and ensuring high standards.
Requirements
- Must be based in London or able to work from the London office at least 3 days per week.
- Proven experience as an exceptional people leader who remains personally action-oriented.
- Strong product mindset with the ability to challenge strategy and identify gaps.
- Experience operating at significant scale with large distributed systems.
- Demonstrated AI fluency and active experimentation with AI-assisted development tools.
- Ability to communicate complex technical and business concepts to diverse stakeholders.
Culture & Benefits
- Competitive salary and equity in a fast-growing environment.
- Comprehensive health, dental, and life assurance coverage.
- Pension scheme with up to 4% match.
- Flexible paid time off policy and generous parental leave.
- Daily catered lunches and fully stocked kitchen.
- Cycle-to-Work scheme with secure bike storage.
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