Program Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Program Manager: Own end-to-end delivery of strategic, multi-stakeholder customer engagements for Tier 1 institutional clients with an accent on program execution, executive-level communication, and structured planning. Focus on building detailed project plans, managing risks and dependencies, and coordinating cross-functional delivery through kickoff, go-live, and steady state.
Location: Remote (US) — based in the US (East Coast preferred), with flexibility to work customer hours across time zones and travel as needed for key milestones and executive meetings.
Salary: $110,000–$140,000 USD annually
Company
provides blockchain infrastructure solutions for institutional and enterprise customers.
What you will do
- Own program management for a portfolio of Tier 1 customer engagements from kickoff through go-live and into steady state, improving playbooks, templates, and best practices.
- Build and maintain detailed project plans, tracking scope, milestones, dependencies, RAID logs, and owners; drive execution, unblock work, and escalate when engagement health is at risk.
- Act as the primary program-level point of contact for customers, building trusted relationships with stakeholders up to executive sponsors.
- Run a consistent engagement communication cadence (status updates, steering committee meetings, executive business reviews, and escalations).
- Produce executive-ready reporting that translates technical and operational details into business-relevant narratives.
- Coordinate cross-functionally across Sales, Account Management, Solutions Architecture, Product, Engineering, Support, Operations, and Legal/Compliance while managing multiple concurrent high-touch engagements.
Requirements
- 6+ years of program or project management experience managing large, complex, external-facing engagements (ideally enterprise, institutional, or financial services).
- Based in the US (East Coast) and able to work customer hours across time zones; travel as needed for key milestones and executive meetings.
- Exceptional executive communication skills (written and verbal), comfortable presenting to C-level stakeholders and producing polished executive materials.
- Proven ability to build and drive detailed project plans and hold cross-functional teams accountable without formal authority.
- Strong risk and issue management discipline in fast-moving environments, with the ability to spot problems early and escalate appropriately.
- Ability to structure ambiguous, complex engagements into clear plans, workstreams, and reporting cadences.
Culture & Benefits
- Remote role open to candidates located anywhere in the United States, with East Coast preference.
- Base salary range of $110,000–$140,000 USD annually plus equity compensation.
- Comprehensive benefits package including competitive health coverage and 401k.
- Flexible paid time off and additional perks supporting wellbeing and professional growth.
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