2 months ago
Part-Time Associate Digital Workplace Support Technician
30 750 - 41 000€
Vacancy from Hirify Global, list of international tech companiesPlus is required to make matches and apply
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Job description
Text:
TL;DR
Part-Time Associate Digital Workplace Support Technician (Microsoft 365/Endpoint Management): Support day-to-day administration of DTN’s digital workplace environment with an accent on Windows/macOS endpoint management, Microsoft 365 identity and access administration, and secure employee onboarding/offboarding. Focus on troubleshooting workplace technology issues, maintaining device compliance and lifecycle, and keeping ticket documentation updated in Jira Service Management.
Company
is a global data and technology company providing an Operational Decisioning Platform for energy, agriculture, and weather-driven industries.
What you will do
- Coordinate employee onboarding/offboarding: device provisioning, account setup, access management, and asset recovery.
- Configure, deploy, maintain, and support Windows and macOS endpoints using Microsoft Intune, Autopilot, and endpoint management tools.
- Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and Entra ID.
- Manage user identities, security groups, distribution lists, software licensing, and access permissions with MFA and security policy compliance.
- Monitor device compliance, endpoint health, patching, inventory accuracy, and lifecycle management across physical and virtual environments.
- Provide technical support via phone/email/Teams/remote sessions and ticketing; support Teams Rooms, conferencing tech, printers, and workplace technology; document solutions and update tickets in Jira Service Management.
Requirements
- Experience supporting Microsoft 365 environments, including Entra ID, Exchange Online, Teams, SharePoint, and Intune.
- Knowledge of endpoint management, device provisioning, compliance monitoring, and MDM concepts.
- Experience administering user accounts, access permissions, security groups, and software licensing.
- Strong troubleshooting skills across hardware, Windows/macOS, software applications, network connectivity, and collaboration tools.
- Strong customer service orientation and ability to communicate effectively with technical and non-technical users.
- Minimum commitment of 20 hours per week and participation in an on-call support rotation.
Culture & Benefits
- Hybrid work model plus a Work from Abroad policy (30 workdays per year).
- 30 annual vacation days, commuting allowance, and pension contribution.
- Free gym access in the building and an office cake moment once a month.
- Unlimited access to 13k+ courses via a learning platform.
- Employee Assistance Program (EAP).
Hiring process
- Formal interview process with offers extended by Talent Acquisition.
Location: Utrecht, Netherlands
Salary: €30,750–€41,000 annually (targeted base pay range; range stated for full-time, final offer may differ for part-time)
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