Part-Time Associate Digital Workplace Support Technician

TL;DR

Part-Time Associate Digital Workplace Support Technician (Microsoft 365/Endpoint Management): Support day-to-day administration of hirify.global’s digital workplace environment with an accent on Windows/macOS endpoint management, Microsoft 365 identity and access administration, and secure employee onboarding/offboarding. Focus on troubleshooting workplace technology issues, maintaining device compliance and lifecycle, and keeping ticket documentation updated in Jira Service Management.

Company

hirify.global is a global data and technology company providing an Operational Decisioning Platform for energy, agriculture, and weather-driven industries.

What you will do

• Coordinate employee onboarding/offboarding: device provisioning, account setup, access management, and asset recovery.
• Configure, deploy, maintain, and support Windows and macOS endpoints using Microsoft Intune, Autopilot, and endpoint management tools.
• Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and Entra ID.
• Manage user identities, security groups, distribution lists, software licensing, and access permissions with MFA and security policy compliance.
• Monitor device compliance, endpoint health, patching, inventory accuracy, and lifecycle management across physical and virtual environments.
• Provide technical support via phone/email/Teams/remote sessions and ticketing; support Teams Rooms, conferencing tech, printers, and workplace technology; document solutions and update tickets in Jira Service Management.

Requirements

• Experience supporting Microsoft 365 environments, including Entra ID, Exchange Online, Teams, SharePoint, and Intune.
• Knowledge of endpoint management, device provisioning, compliance monitoring, and MDM concepts.
• Experience administering user accounts, access permissions, security groups, and software licensing.
• Strong troubleshooting skills across hardware, Windows/macOS, software applications, network connectivity, and collaboration tools.
• Strong customer service orientation and ability to communicate effectively with technical and non-technical users.
• Minimum commitment of 20 hours per week and participation in an on-call support rotation.

Culture & Benefits

• Hybrid work model plus a Work from Abroad policy (30 workdays per year).
• 30 annual vacation days, commuting allowance, and pension contribution.
• Free gym access in the building and an office cake moment once a month.
• Unlimited access to 13k+ courses via a learning platform.
• Employee Assistance Program (EAP).

Hiring process

• Formal interview process with offers extended by Talent Acquisition.

Location: Utrecht, Netherlands

Salary: €30,750–€41,000 annually (targeted base pay range; range stated for full-time, final offer may differ for part-time)