Senior Product Manager, CRM

TL;DR

Senior Product Manager, CRM (CRM/B2B SaaS): Lead the evolution of a mission-driven CRM platform by owning product vision, roadmap, and strategy across supporter data, segmentation, reporting, and communication experiences with an accent on data-intensive product decisions and technical trade-offs. Focus on building scalable data models, measurable engagement features, and AI-powered workflow opportunities while partnering closely with engineering and customer-focused teams.

Company

hirify.global lists this role on behalf of a partner company.

What you will do

• Define and execute the CRM product vision and roadmap with measurable outcomes.
• Own the evolution of the CRM data model, including supporter records, data quality, segmentation logic, reporting, and scalability improvements.
• Partner with engineering on migrations, architecture decisions, and complex data challenges.
• Build segmentation, audience management, and communication/engagement features (email, messaging, notifications, SMS workflows).
• Drive acquisition and retention growth through thoughtful feature development and iteration on success metrics.
• Run continuous user research and translate insights into actionable product requirements; explore AI-powered workflows and agents.

Requirements

• Location: based in the United States
• 5+ years of product management experience, including building B2B SaaS products or platform solutions.
• Strong understanding of data models (schemas, relationships, migrations, uniqueness constraints) and architectural trade-offs.
• Experience building data-heavy products such as CRM systems, marketing automation, analytics tools, or segmentation products.
• Comfort with data and SQL concepts (JOINs, CTEs) to guide product decisions.
• Experience designing for non-technical users and strong user research and communication skills.

Culture & Benefits

• Fully remote opportunity for candidates based in the United States or Canada.
• Preference for Central Time or Eastern Time zones.
• Competitive salary range: $160,000–$200,000 USD (or CAD depending on location/experience).
• Comprehensive health benefits and retirement savings with employer matching.
• Flexible paid time off (21 days annually), holidays, volunteer days, and additional sick leave.
• Home office and professional development reimbursement up to $1,500; employee equity eligibility via stock options.

Hiring process

• AI-powered matching reviews applications against core requirements and shares a shortlist with the hiring company.
• Hiring company manages final interviews and assessments internally.