Account Manager

TL;DR

Account Manager (Sales): Driving customer retention and revenue growth for Goldstar products with an accent on proactive relationship management and sales target achievement. Focus on managing reorder cycles, identifying upselling opportunities, and ensuring high-quality customer experience through CRM-driven engagement.

Location: Onsite in Mitikah (Mexico City).

Company

hirify.global is a global leader in data and software services, transforming the vehicle lifecycle and protecting homes and digital identities through connected digital experiences.

What you will do

• Build and maintain long-term relationships with assigned customers to drive retention and loyalty.
• Manage reorder cycles and identify opportunities for upselling and cross-selling Goldstar products.
• Achieve monthly KPI and sales targets, including retention and revenue growth.
• Conduct regular account reviews, training, and product demonstrations.
• Act as a trusted advisor to ensure high-quality customer experience and issue resolution.
• Track sales activity and customer engagement using CRM tools to provide accurate forecasts.

Requirements

• Bilingual fluency in English and Spanish is required.
• Bachelor’s degree in Business, Sales, Marketing, or equivalent experience.
• Proven track record in account management, inside sales, or customer success.
• Experience meeting or exceeding sales quotas.
• Proficiency with CRM systems (preferably Salesforce) and Microsoft Office Suite.
• Strong communication, presentation, and interpersonal skills.

Nice to have

• Knowledge of the automotive or related technology industries.
• Proficiency in French or additional languages.

Culture & Benefits

• Opportunity to work with a global leader in data and software services.
• Innovative culture dedicated to cognitive answers, insights, and automation.
• Exposure to a vast network of over 235,000 partners and customers worldwide.