Workplace Experience Senior Specialist

TL;DR

Workplace Experience Senior Specialist: Managing daily office operations and employee experience at the New York hub with an accent on vendor relations, facilities management, and event coordination. Focus on maintaining a high-quality, welcoming environment, troubleshooting IT issues, and driving workplace satisfaction through data-informed initiatives.

Location: Must be based in the New York City office. Relocation assistance is open to discussion.

Salary: $70,000–$80,000 plus discretionary performance bonus.

Company

hirify.global is a large independent full-funnel marketing agency in the U.S. managing significant digital media spend with a focus on growth and accountability.

What you will do

• Serve as the primary point of contact for all office management and facilities-related needs.
• Manage relationships with vendors and building management, including contract and performance oversight.
• Oversee the New York office visitor experience, including safety, compliance, and accessibility.
• Plan and execute in-office events and activations to drive employee engagement.
• Provide first-response IT troubleshooting for device connectivity and meeting room functionality.
• Partner with international hubs to ensure alignment in workplace standards and communication.

Requirements

• 4+ years of experience in office management or workplace operations.
• Must be based in New York City or open to relocation.
• Proficiency in Google Workspace and comfort learning new operational systems.
• Experience managing vendors and external partners.
• Working knowledge of office safety protocols and compliance standards.
• Ability to perform physical tasks associated with office setup and operations.

Nice to have

• Media agency experience.
• Experience with tools such as Navan, Upflex, Emburse, and Jira.
• Comfort using AI-powered tools to streamline workflows.

Culture & Benefits

• Unlimited PTO and 20 paid holidays.
• Comprehensive healthcare including medical, dental, vision, and disability.
• 401(k) retirement plan with up to 4% company match.
• Parental leave program for birthing and non-birthing parents.
• Access to on-demand learning, mentorship, and leadership development programs.
• Wellness perks including telemedicine and teletherapy.