Assistant File Handler (Legal Claims)

Location: Bolton, United Kingdom; hybrid workplace.

Employment: Permanent, full-time.

Company

hirify.global, through Keoghs, provides legal and claims solutions to insurers, businesses, and suppliers to the insurance sector, using legal expertise, technology, and AI-driven claims handling.

What you will do

• Support File Handlers in progressing complex and high-value Industrial Disease claims.
• Complete initial file activities, including acknowledgements, procedural documents, CRU registration, and obtaining key documentation.
• Conduct delegated investigations and obtain and review military personnel records, medical records, and other medical evidence.
• Carry out standard procedural tasks and complete delegated work within agreed time frames.
• Instruct experts where required and ensure compliance with SRA Standards & Regulations.
• Progress training to develop the ability to complete more complex tasks.

Requirements

• Junior entry-level profile at the beginning of a legal career.
• Strong organisation and motivation.
• Willingness to learn and develop technical knowledge and experience.
• Ability to take direction from a more senior individual and adapt priorities daily.
• Ability to support File Handlers and work on their caseloads.

Culture & Benefits

• Permanent full-time hybrid work with structured development and training opportunities based on performance and progression goals.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell 3 days.
• Family-cover private medical insurance, healthcare cash plan, online GP, mental health and wellbeing support.
• Death in service, critical illness cover, income protection, and pension contributions of 5% employee and 3% employer.
• Incentive plan, employee resource groups, volunteering programme, and access to discount and wellbeing schemes.
• Cycle to Work, Tech Scheme, Season Ticket Loan, and Gym Flex are available after successfully completing probation.

Hiring process

• Application, initial phone call, CV review, case study, interview, offer, and hiring.