Assistant File Handler (Legal)

TL;DR

Assistant File Handler (Legal): Supporting File Handlers in the progression and resolution of complex Industrial Disease claims with an accent on procedural tasks and documentation. Focus on conducting investigations, reviewing medical and military records, and ensuring compliance with SRA standards.

Location: Hybrid in Bolton, United Kingdom

Company

A leading provider of legal and claims solutions to insurers and businesses, utilizing innovative technology and AI to optimize the claims process.

What you will do

• Perform initial file steps, including sending acknowledgments and CRU registration.
• Conduct investigations by obtaining and reviewing military personnel and medical records.
• Execute standard procedural tasks to ensure the timely resolution of files.
• Instruct experts when necessary to progress complex claims.
• Assist senior File Handlers in managing and advancing their caseloads.
• Ensure all work complies with SRA Standards & Regulation.

Requirements

• Junior entry-level candidate seeking to start a career in the legal sector.
• Strong organizational skills and high levels of motivation.
• Willingness to learn and ability to take direction from senior staff.
• Must be based in or able to work from the Bolton office on a hybrid basis.

Culture & Benefits

• Private Medical Insurance (Bupa) and a Health Care Cash Plan.
• 25 days holiday per year, with the option to buy or sell 3 days.
• Comprehensive wellbeing support via WeCare, including 24/7 online GP and mental health resources.
• Financial security through Death in Service and Critical Illness Cover.
• Pension contribution (5% Employee / 3% Employer).
• Additional perks: Cycle to Work, Tech Scheme, Gym Flex, and various retail discounts.

Hiring process

• Application, CV review, and initial phone screening.
• Case study evaluation.
• Interview and final offer.