Messaging & Directory Services Engineer 3

TL;DR

Messaging & Directory Services Engineer 3 (Active Directory/Entra ID): Support and improve enterprise identity and directory platforms, including Active Directory and Entra ID integrations, while handling BAU incidents and delivering projects across authentication, governance, and collaboration/email security. Focus on strengthening UK/EU coverage, owning AD/Windows directory operations (GPO, DNS/DHCP, hygiene), and modernising identity and lifecycle management with automation and infrastructure-as-code.

Location: London, GB

Company

hirify.global is a global media company producing content across print, digital, video, and social platforms.

What you will do

• Administer and support Active Directory across multiple regional domains, including directory hygiene and security baseline alignment.
• Support Entra ID / hybrid identity integrations and related Microsoft platform dependencies.
• Create, review, and maintain Group Policy Objects (GPOs); manage AD operations and cleanup, including domain controller/DNS/DHCP-related changes.
• Handle incidents, escalations, requests, and changes for MDS-owned platforms; coordinate with global Ops, Server, Security, and EUC teams.
• Contribute to identity governance, authentication modernisation, lifecycle management, and collaboration/email security projects.
• Improve reliability and resilience by supporting automation, scripting, and infrastructure-as-code where appropriate, plus knowledge sharing and documentation.

Requirements

• Location: Must be UK-based (London, GB).
• 5+ years of hands-on Active Directory administration in an enterprise environment (preferably 10+ years).
• Working knowledge of Entra ID and O365, including hybrid identity concepts.
• Working knowledge of Okta administration (SSO, MFA, and identity troubleshooting).
• Understanding of user lifecycle, directory hygiene, access controls, and privileged account management.
• Experience with operational support (incidents/changes) and structured stakeholder communication and documentation.

Culture & Benefits

• Hands-on role combining BAU operational support with strategic project delivery in a complex global enterprise environment.
• Collaboration with multiple partner teams (Ops, Server, Security, EUC) to progress work and maintain service continuity.
• Emphasis on communication, documentation, and follow-through to reduce operational risk.
• Focus on strengthening UK/EU coverage and improving resilience by reducing single points of failure.