Associate Director, Distribution Operations (Pharma)

TL;DR

Associate Director, Distribution Operations (Pharma): Leading key operational functions for the movement of commercial pharmaceutical products with an accent on 3PL management, compliance, and supply chain efficiency. Focus on ensuring product integrity, managing order fulfillment, and driving continuous improvement across the US distribution network.

Location: Remote (US) with purposeful in-person collaboration.

Salary: $155,000–$201,500 Annual

Company

A global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases.

What you will do

• Serve as the primary contact for daily 3PL operations including warehousing, fulfillment, and distribution.
• Monitor 3PL performance against Service Level Agreements (SLAs) and inventory accuracy.
• Collaborate with internal teams and trading partners to ensure cold chain compliance and adherence to GDP/GXP requirements.
• Manage end-to-end order fulfillment and resolve shipping exceptions or escalations.
• Track and report order metrics to drive operational insights and process improvements.
• Manage agreements, purchase orders, and invoice reconciliation for compliance.

Requirements

• Must be based in the U.S.
• Bachelor’s degree and 10+ years of experience in pharmaceutical operations, logistics, and distribution.
• Proven experience managing 3PL operations and relationships.
• Strong knowledge of DSCSA and pharmaceutical state licensing requirements.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to work independently and drive results in a proactive manner.

Nice to have

• Industry-recognized certification(s) in supply chain or distribution.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage with mental health support.
• 401(k) plan with company match and annual equity awards.
• Generous paid time off and flexible work schedules.
• Access to the Company Learning Institute, LinkedIn Learning, and mentorship programs.
• Employee resource groups and service recognition programs.