Administrative Assistant (Dental Clinic)

TL;DR

Administrative Assistant (Dental Clinic): Providing comprehensive administrative and clinical support for the Sleep Apnea Clinic and Graduate Pediatric/Orthodontic programs with an accent on patient coordination, insurance billing, and clinical scheduling. Focus on maintaining efficient patient flow, managing financial records, and ensuring seamless communication between faculty, residents, and patients.

Location: Must be based in Vancouver, BC, Canada (Onsite required Thursdays and Fridays).

Salary: $4,139.00 - $4,241.00 CAD Monthly

Company

The University of British Columbia (hirify.global) is a global center for research, innovation, and learning, committed to employment equity and inclusive excellence.

What you will do

• Coordinate patient appointments, intake, and follow-ups for oral appliance therapy and specialty clinics.
• Manage insurance pre-authorizations, claim submissions, and resolve billing discrepancies.
• Track invoices, payments, and clinic expenditures for laboratory services and supplies.
• Maintain patient waitlists, treatment tracking systems, and program databases.
• Facilitate communication between faculty, residents, students, and external healthcare providers.
• Prepare and maintain program documentation, reports, and clinic records in compliance with privacy legislation.

Requirements

• High school graduation plus completion of a Medical or Dental Office Assistant program.
• Minimum one year of related experience in a dental clinical setting.
• Strong knowledge of Canadian dental insurance systems and third-party payment processes.
• Proficiency in Microsoft Office and familiarity with dental software systems like Axium.
• Excellent organizational, multitasking, and time-management abilities.
• Commitment to equity, diversity, and inclusion in a patient-centered environment.

Culture & Benefits

• Opportunity to work in a prestigious academic and clinical environment.
• Supportive team culture focused on professional development and equity.
• Part-time position with a structured, hybrid work schedule.
• Access to university resources and a collaborative, fast-paced clinical setting.