IT Support Technician I

TL;DR

IT Support Technician I (IT Support): Providing first-level technical support and managing IT asset lifecycles with an accent on hardware procurement, software licensing, and inventory tracking. Focus on staging systems, performing basic Active Directory user management, and ensuring efficient delivery of IT services within an office environment.

Location: Must be based in Marietta, GA

Company

hirify.global is a professional services firm providing technical support and engineering solutions.

What you will do

• Stage new systems for deployment by the IT helpdesk
• Perform basic Active Directory user management
• Serve as primary contact for IT hardware and software requests
• Procure and track IT hardware, software licenses, and mobile devices
• Maintain accurate inventory records and support invoice processing
• Assist the IT team with documentation and various technical projects

Requirements

• Must be based in Marietta, GA
• 2 or more years of IT experience
• Proficiency with Microsoft Office 365, SharePoint, and Teams
• Strong written and verbal communication skills
• Ability to manage multiple tasks with high attention to detail
• Knowledge of current business hardware, software, and mobile devices

Culture & Benefits

• Office-based work environment
• Opportunities for professional development and IT certifications
• Regular department meetings and training activities
• Collaborative team environment with interaction across all levels of the organization