Staff Program Manager (Trust & Safety)

TL;DR

Staff Program Manager (Trust & Safety): Designing and implementing safety and compliance initiatives across a diverse product portfolio, including trustworthy AI and marketplace integrity, with an accent on risk mitigation and regulatory compliance. Focus on optimizing content moderation systems, partnering with cross-functional teams to address emerging threats, and embedding safety-by-design principles.

Location: Remote

Company

hirify.global is a non-profit-backed technology company creating open-source software, such as the Firefox browser, to ensure the internet remains a public resource that is open and accessible to all.

What you will do

• Manage key Trust & Safety programs to proactively reduce harmful experiences for users.
• Collaborate with Product, Engineering, and Legal partners to identify and mitigate safety risks.
• Apply data-driven frameworks and metrics to assess program effectiveness and drive improvements.
• Monitor industry best practices and emergent risks associated with new technology and AI contexts.

Requirements

• 5+ years of experience in Trust & Safety operations or a related role.
• Deep familiarity with content moderation ecosystems, policy implementation, and scaled review systems.
• Experience using dashboards and reporting to identify trends and optimize outcomes.
• Strong understanding of online safety issues (privacy, misinformation, fraud) and AI safety (fairness, accountability, transparency).
• Proven ability to operate across a wide range of projects and adapt to new policy areas quickly.

Culture & Benefits

• Performance-based bonus plans and generous retirement contributions with immediate vesting.
• Comprehensive medical, dental, and vision coverage.
• Quarterly all-company wellness days and country-specific holidays plus a birthday off.
• Home office stipend and annual professional development budget.
• Considerable paid parental leave and quarterly well-being stipends.