Technical Program Manager (SaaS)

TL;DR

Technical Program Manager (SaaS): Coordinating the delivery of high-level business objectives by breaking them into technical milestones across Engineering, Product, and Operations teams with an accent on cross-functional integration. Focus on managing complex interdependencies between core infrastructure and customer workflows to ensure seamless product delivery.

Location: San Francisco (CA), Denver (CO), or New York (NY)

Company

Candid Health is a fast-growing healthcare platform focusing on streamlining medical billing and operations.

What you will do

• Lead the planning and execution of large-scale initiatives, creating roadmaps and defining technical milestones.
• Bridge the gap between Operations and EPD by translating customer implementation needs into technical requirements.
• Manage complex interdependencies between core infrastructure and customer-facing workflows to remove bottlenecks.
• Identify and mitigate technical risks and facilitate trade-off discussions regarding delivery speed and technical debt.
• Provide leadership with clear updates on program health, resource allocation, and core KPIs.

Requirements

• 5+ years of experience in Technical Program Management or a similar role.
• Technical fluency in how APIs, databases, and cloud infrastructure work together.
• Ability to distill complex technical updates into clear status reports for non-technical stakeholders.
• Strong operational mindset with a bias toward action and system building.
• Proven track record of managing cross-functional projects from inception to launch.

Nice to have

• Experience working in a fast-paced SaaS environment.
• Proficiency with project management tools such as Jira, Linear, Asana, Confluence, or Notion.
• Strong analytical skills and experience using data to drive project decisions.