Director, Platform SRO

TL;DR

Director, Platform SRO (SRE/Platform Reliability): Lead stability, resilience, and operational readiness for mission-critical broadcast linear, live event, and digital media platforms with an accent on high-severity incident command, real-time troubleshooting across media workflows, and SRO/SRE-driven reliability improvements. Focus on root cause analysis, observability/monitoring strategy, and disaster recovery/failover readiness to reduce operational risk in always-on live environments.

Company

hirify.global is an industry media and entertainment business operating trusted brands across news, sports, and genre entertainment.

What you will do

• Coordinate high-severity incident response for broadcast linear channels, live events, and digital media platforms, serving as incident commander when required.
• Triage and troubleshoot issues across media workflows (playout, live production, contribution/distribution, and OTT delivery).
• Establish and execute incident management processes (escalation models, on-call coordination, communications, severity classification).
• Run post-incident reviews, root cause analyses, and corrective action plans to prevent recurrence.
• Improve reliability and operational maturity using SRO/SRE principles across on-prem, hybrid, and cloud media architectures.
• Define monitoring, alerting, and observability strategies; support disaster recovery, failover planning, and live-event readiness testing.

Requirements

• Experience supporting media, broadcast, streaming, digital publishing, or other 24x7 customer-facing platforms.
• Experience building or scaling SRE organizations and operational maturity programs; hands-on observability tooling experience (Datadog, New Relic, Splunk, Grafana, or similar).
• Familiarity with Infrastructure as Code and automation frameworks (Terraform, CloudFormation, or equivalent).
• Experience leading reliability initiatives across hybrid cloud and on-premises environments.
• Industry certifications such as AWS Solutions Architect, Google Professional Cloud Engineer, Azure Solutions Architect, ITIL, SRE Foundation, or equivalent.
• Experience implementing AI-assisted operational intelligence, event correlation, or automated incident response capabilities.

Culture & Benefits

• Full-time role with a good-faith annual compensation range of USD 180,000–210,000.
• Compensation may include additional benefits such as health insurance, retirement plans, and paid time off.
• In-person interview may be required with a hirify.global Media employee at one of the company locations during the selection process.