FinCrime Analyst (KYC)

TL;DR

FinCrime Analyst (KYC): Managing enhanced due diligence processes and verifying customer identities to ensure platform compliance with AML and CTF regulations. Focus on analyzing complex financial crime cases, identifying fraudulent patterns, and maintaining smooth customer onboarding in a fast-paced environment.

Location: Must be based in the Philippines

Company

Revolut is a global financial super app providing spending, saving, and investment services to over 75 million customers worldwide.

What you will do

• Conduct deep-dive reviews of KYC documents to ensure customer profiles are valid and complete.
• Evaluate international identity and residency documents to confirm authenticity.
• Identify fraudulent patterns and suspicious documentation.
• Uphold strict AML and CTF regulations to meet global legal standards.
• Collaborate with global teams to resolve onboarding bottlenecks and systemic disruptions.

Requirements

• English: C1+ level required
• Must be based in the Philippines
• 1+ years of experience in customer support.
• Strong investigation, numeracy, and IT skills.
• Ability to multitask and work well under pressure.
• Willingness to work different shifts, including nights and weekends.

Nice to have

• Experience in a high-volume, metrics-driven customer support role.
• Direct experience or training in AML and KYC procedures such as CDD, EDD, and source of funds.

Culture & Benefits

• Certified Great Place to Work environment.
• Opportunity to work in a multicultural, fast-growing global team.
• Fully compensated night and weekend shifts.
• Commitment to diversity, inclusion, and employee growth.