Financial Crime Quality Assurance Analyst (Fintech)

TL;DR

Financial Crime Quality Assurance Analyst (Fintech): Delivering independent oversight on customer account reviews across Consumer Relationships with an accent on policy alignment and regulatory risk standards. Focus on reviewing case decisions, identifying operational risks, and supporting process improvements across Financial Crime Operations.

Location: Hybrid (Birmingham, Cardiff, Chester, Edinburgh, Glasgow, Halifax, Hove, Leeds, Manchester, Newport). Must be based in the UK and spend at least 40% of time in office.

Salary: £33,203 – £34,950 pa

Company

A leading UK banking group focused on rebooting its brand and building the future of finance.

What you will do

• Conduct Quality Assurance reviews across Financial Crime teams and provide constructive feedback.
• Ensure all reviews meet policy, regulatory, and local risk standards.
• Assess case rationale to ensure decisions are clear, well-evidenced, and aligned to expectations.
• Identify trends, risks, and areas for improvement across case outcomes.
• Collaborate with business partners to support process improvements and best practice.
• Contribute to reporting and provide insight to support team and business objectives.

Requirements

• Approximately 2-3 years of experience in Financial Crime (e.g., AML, ODD/KYC, Transaction Monitoring or Investigations).
• Good understanding of Economic Crime Policy and its practical application.
• Strong analytical skills with the ability to identify trends.
• High attention to detail and excellent communication skills.
• Ability to manage workload and prioritize tasks effectively.

Nice to have

• Experience in Quality Assurance, audit, or control environments.
• Experience supporting training or development activity.
• Exposure to reporting or Management Information (MI).

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 24 days’ holiday plus bank holidays.
• Flexible benefits and a range of wellbeing initiatives.
• Inclusive environment with dedicated support for diversity, equity, and disability.