Order Fulfillment Manager

TL;DR

Order Fulfillment Manager: Leading global order fulfillment execution and backlog management with an accent on operational coordination across contract manufacturers and internal stakeholders. Focus on driving shipment visibility, mitigating supply risks, and scaling operational workflows in a high-growth hardware environment.

Location: Arizona, USA

Company

hirify.global is a high-growth technology company specializing in advanced data infrastructure and storage solutions.

What you will do

• Lead daily execution and prioritization of global fulfillment activities across all customer orders.
• Manage operational escalations and maintain regular cadence with Contract Manufacturers.
• Monitor fulfillment risks, shipment delays, and operational blockers to ensure timely delivery.
• Utilize data and reporting to improve visibility into build status, shortages, and execution risks.
• Mentor the fulfillment team and define scalable workflows and best practices.
• Partner with cross-functional teams including Sales, Logistics, RevOps, and Supply Base Management.

Requirements

• Experience in Order Fulfillment, Supply Chain, or Manufacturing Operations within a high-growth tech environment.
• Strong operational troubleshooting and escalation management skills.
• Experience working with Contract Manufacturers and complex hardware fulfillment.
• Proficiency with ERP, CRM, and backlog management systems.
• Analytical mindset with the ability to synthesize information across multiple stakeholders.
• Excellent communication and cross-functional collaboration abilities.