Short Term Property Rental Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Short Term Property Rental Specialist: Managing daily property operations and guest communications for U.S.-based short-term rentals with an accent on guest satisfaction and operational efficiency. Focus on coordinating maintenance, handling guest inquiries across platforms like Airbnb and VRBO, and maintaining high service standards.
Location: Must be based in the Philippines
Salary: PHP 50,000/month
Company
is a property management company focused on delivering world-class guest experiences for U.S.-based rental properties.
What you will do
- Manage guest communications across Airbnb, VRBO, and direct booking platforms.
- Coordinate operational requests including maintenance, cleaning, and special guest accommodations.
- Handle escalated guest issues and process refunds or damage claims.
- Monitor supply inventory and ensure property listings remain accurate.
- Maintain and improve operational workflows and SOP compliance.
- Perform administrative tasks including data entry and reporting.
Requirements
- Must be based in the Philippines
- 1+ year of experience in property management or short-term rentals.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work U.S. business hours.
- Reliable home office setup with 100 Mbps internet and backup power/internet.
Culture & Benefits
- 10 days of Paid Time Off (PTO).
- Annual performance appraisals.
- Healthcare benefits.
- Career growth opportunities within a supportive, high-energy team.
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