Bilingual Rostering & Workforce Coordinator (Turkish)

TL;DR

Bilingual Rostering & Workforce Coordinator (Turkish): Managing daily care rosters and workforce scheduling to ensure high-quality service delivery with an accent on real-time problem solving and operational efficiency. Focus on coordinating care workers, optimizing routes, and maintaining accurate data within scheduling systems while communicating effectively in both Turkish and English.

Location: Remote (Must be available to work 8:00 AM – 5:00 PM Sydney, NSW Time)

Company

hirify.global is a growing organization focused on providing high-quality care coordination and workforce management solutions.

What you will do

• Coordinate and maintain daily rosters, matching care workers to clients based on availability and skill requirements.
• Monitor unallocated visits and schedule changes in real-time to minimize service disruptions.
• Optimize care worker routes and workforce utilization to improve productivity and reduce travel costs.
• Liaise with clients, care workers, and internal stakeholders to resolve scheduling enquiries and service updates.
• Maintain accurate records in the Incident Management System and rostering software.
• Review timesheets for accuracy and collaborate with HR to resolve recurring data or scheduling issues.

Requirements

• Professional proficiency in both Turkish and English (written and spoken) is required.
• Previous experience in rostering, workforce scheduling, or care coordination.
• Strong organizational and problem-solving skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Must be available to work Monday to Friday, 8:00 AM – 5:00 PM Sydney, NSW Time.
• Experience using CRM or workforce management systems.

Culture & Benefits

• Permanent work from home arrangement.
• Collaborative and supportive team environment.
• Opportunities for professional growth within a growing organization.
• Health insurance coverage available for eligible locations.