Senior Manager, HR Shared Services (Manufacturing)

TL;DR

Senior Manager, HR Shared Services (HR Operations): Leading the delivery of centralized HR operations and the entire employee lifecycle with an accent on operational excellence, HRIS data integrity, and regulatory compliance. Focus on optimizing HR service delivery, driving process standardization, and managing complex benefits and leave programs.

Location: Onsite in Milwaukee, Wisconsin, USA

Company

hirify.global is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.

What you will do

• Lead, coach, and develop a high-performing HR Shared Services team.
• Oversee full employee lifecycle processes, including onboarding, offboarding, and leave administration.
• Establish and improve service level agreements (SLAs) and key performance indicators (KPIs).
• Partner with HRIS to optimize systems, improve data integrity, and expand self-service capabilities.
• Ensure strict compliance with federal, state, and local employment laws and company policies.
• Manage annual benefits open enrollment, vendor coordination, and regulatory compliance.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 7 years of progressive HR experience, including at least 3 years leading an HR Operations or Shared Services team.
• Strong knowledge of U.S. employment laws, including FMLA and ADA.
• Experience leveraging HRIS platforms to improve efficiency and service delivery.
• Must be based in or able to work onsite in Milwaukee, Wisconsin.

Nice to have

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
• Experience in a global manufacturing or industrial environment.
• Proficiency with HR service management platforms such as ServiceNow or Salesforce.
• Experience supporting HR technology implementations, process automation, or M&A integration.

Culture & Benefits

• Strong commitment to Diversity & Inclusion to create a workforce reflective of the communities they serve.
• Opportunities to grow skills and career within a global organization operating in 140 countries.
• Work environment focused on innovation and a sustainable, clean-energy future.
• Collaborative culture that values talent and potential.