Tusker Salesforce Admin 12 Month FTC

Location: Watford, United Kingdom; hybrid, with at least two days per week or 40% of working time at the Watford office. New starters attend the office five days per week during training.

Salary: £44,901–£49,890 per year.

Company

hirify.global’s Tusker business provides salary-sacrifice car benefit and car leasing schemes focused on more sustainable mobility.

What you will do

• Design, configure, analyze, and report on solutions within the Salesforce Service Cloud platform.
• Develop and optimize Salesforce service processes, workflows, flows, and automations.
• Run sprint cycles and release processes, ensuring changes are peer-reviewed and tested before production release.
• Manage Salesforce defects and critical issues while maintaining alignment with evolving business needs.
• Define and monitor the Salesforce roadmap and lead smaller Salesforce initiatives through to delivery.
• Provide technical training and guidance to operational and technology teams during system changes.

Requirements

• At least three years of experience as a Salesforce Administrator, with experience in Salesforce Service Cloud.
• Experience understanding and defining user requirements.
• Ability to break down problems into logical increments and optimize no-code applications.
• Experience preparing progress reports and working with business partners on implementation and change readiness.
• Strong attention to detail, communication skills, customer service focus, and the ability to manage multiple tasks.
• Ability to work in a hybrid pattern from the Watford office; five days per week onsite is required during initial training.

Culture & Benefits

• Inclusive workplace focused on diversity, belonging, and supporting under-represented groups.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 28 days of holiday plus bank holidays.
• Adaptable lifestyle benefits, wellbeing initiatives, and generous parental leave policies.