Workplace Operations Coordinator
Мэтч & Сопровод
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Описание вакансии
TL;DR
Workplace Operations Coordinator: Own day-to-day office operations for the New York office, including vendor management, workplace experience programming, and facilities coordination with an accent on employee experience, process improvement, and cross-functional support across People, IT, and Facilities. Focus on creating a welcoming onsite environment, coordinating logistics for onboarding and visitors, and ensuring operational excellence through walk-throughs, maintenance coordination, and safety readiness.
Location: New York, New York, United States
Salary: $42.79 - $53.85 per hour
Company
provides software that helps law firms, government agencies, and corporations review and analyze large volumes of documents for investigations and litigation.
What you will do
- Greet employees and visitors, manage workplace communications, and handle day-to-day office requests with a strong customer service mindset.
- Plan and execute onsite culture-building events, oversee lunch and snack programs with vendors, and support onboarding and recruiting logistics.
- Coordinate facilities and space operations: run regular office walk-throughs, liaise with onsite property management, manage seating plans, and support workplace systems.
- Serve as a point of contact for on-site emergencies and help maintain updated safety procedures and emergency response plans.
- Build relationships with local vendors and partner with IT to troubleshoot workplace tech issues, track equipment inventory, and support infrastructure projects.
- Provide light administrative support to the People team as needed and continuously improve employee-facing workplace processes.
Requirements
- 2+ years of experience in office management, workplace operations, facilities, event programming, hospitality, employee experience, people operations, or a closely related area.
- Ability to independently manage day-to-day responsibilities with strong attention to detail, sound judgment, and urgency.
- Clear, fast, friendly communication skills and a service-oriented approach to supporting employees and visitors.
- Comfort balancing recurring operational responsibilities with new requests, knowing when to escalate and adjust priorities.
- Cross-functional collaboration experience with teams such as People, IT, and Facilities.
- Comfort with Google Workspace and ability to learn new tools and systems quickly; able to lift 25–30 lbs and use basic tools/equipment for office upkeep.
Culture & Benefits
- Work in the midtown New York office with a requirement of at least four days per week in-office.
- Equity program; 401(k) with company matching.
- Health, dental, and vision insurance; Flexible Spending Accounts (health and dependent care).
- Paid parental leave; approximately 10 days (80 hours) of sick leave; 17 paid vacation days plus 11 federal holidays.
- Learning & Development annual allocation and professional membership dues support.
- Modern Health membership for mental health and wellness; company-sponsored life and disability insurance.
Hiring process
- Onboarding includes sessions on product, policies, processes, and team structure and goals.
- Interviews may include coordination support for candidate interviews and new hire onboarding logistics.
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