Field Service Technician I (Medical)

TL;DR

Field Service Technician I (Medical): Performing maintenance, repair, and refurbishment of precision surgical instruments in clinical settings with an accent on technical accuracy and customer relationship management. Focus on diagnosing equipment issues, ensuring compliance with FDA/ISO standards, and collaborating with senior technicians to support healthcare facility operations.

Location: Must be based in San Diego, CA. This is an onsite role requiring regular travel to clinical settings.

Company

hirify.global is a global leader in infusion therapy, pain management, and surgical technologies, dedicated to improving patient outcomes and clinician safety.

What you will do

• Repair, sharpen, and refurbish precision surgical instruments.
• Manage on-site repairs, maintenance, and testing of medical equipment.
• Diagnose technical problems and determine effective solutions.
• Build and maintain positive relationships with healthcare customers.
• Partner with sales teams to support business growth in the assigned territory.
• Maintain accurate daily work orders and customer reports.

Requirements

• High school diploma required.
• Ability to work onsite in clinical settings, including hospitals and clinics.
• Must comply with all vendor credentialing requirements, including background checks, drug screenings, and mandatory immunizations (e.g., COVID-19, Influenza, Hepatitis B).
• Strong problem-solving skills and technical aptitude.
• Basic computer literacy and ability to interpret technical manuals.
• Ability to lift and move up to 50 pounds.

Nice to have

• Experience with machining or handling delicate metal instruments.
• Technical degree or certification.

Culture & Benefits

• Comprehensive healthcare coverage.
• 401(k) retirement plan.
• Tuition reimbursement programs.
• Opportunity to work with a global leader in medical technology.
• Commitment to professional development and sharing expertise.