Director, Revenue Operations

TL;DR

Director, Revenue Operations (Revenue/SaaS): Building and optimizing the operational infrastructure for GTM motions across Sales and Customer Success with an accent on deal execution, pipeline management, and data-driven forecasting. Focus on scaling revenue processes, ensuring HubSpot data integrity, and removing friction from the partner lifecycle to drive deliberate growth.

Location: Must be based in the US (Remote with required travel for team meetings).

Company

hirify.global is a fully remote embedded refund technology company serving the live events, participation sports, and hospitality sectors through a B2B2C model.

What you will do

• Own the end-to-end deal process, ensuring clear entry/exit criteria and resolving cross-functional blockers.
• Manage HubSpot as the system of record, including workflows, automations, and data hygiene.
• Build and maintain revenue forecasting models, pipeline health dashboards, and attribution frameworks.
• Define rules of engagement and handoff criteria between Sales, Solutions, and Customer Success teams.
• Partner with Finance and data teams to establish standard metrics and reporting cadences.
• Identify and eliminate recurring process friction to improve deal velocity and team efficiency.

Requirements

• 5+ years of experience in Revenue Operations or Sales Operations at a B2B SaaS or technology company.
• Deep expertise in HubSpot, including custom objects, workflows, and reporting.
• Proven ability to manage complex deal processes and coordinate cross-functional stakeholders.
• Strong analytical skills with experience building prioritization models and dashboards.
• Excellent communication skills with the ability to hold stakeholders accountable.
• Must be based in the US and available for periodic travel to company retreats.

Nice to have

• Experience in embedded technology, payments, or insurance.
• Familiarity with EOS (Entrepreneurial Operating System).
• Proficiency with BI tools like Omni, Looker, or Tableau.
• Experience building partner health-scoring or account-prioritization models.

Culture & Benefits

• Fully remote working environment with twice-annual company retreats.
• Competitive salary and equity opportunities.
• Comprehensive medical, dental, and vision benefits with 401k matching.
• Unlimited paid time-off plus two annual week-long office closures.
• Annual bonus program and $100/month event ticket allowance.