Sales Account Manager (Hospitality)

TL;DR

Sales Account Manager (Hospitality): Managing relationships with restaurant partners to increase revenue and optimize occupancy rates with an accent on revenue management and strategic positioning. Focus on executing promotional plans, negotiating win-win commercial conditions, and ensuring a high-quality B2C user experience.

Location: Hybrid in Vienna, Austria (3 days per week in office)

Company

hirify.global is a leading restaurant booking platform in Europe, part of the Tripadvisor Group, connecting diners with restaurants across 11 countries.

What you will do

• Manage a portfolio of restaurants to drive significant month-over-month revenue growth.
• Serve as the primary point of contact to build and maintain long-term client relationships.
• Provide strategic support on positioning, revenue management, and online marketing.
• Develop and implement promotional plans, including Festivals and YUMS, in collaboration with Sales and Marketing.
• Negotiate commercial conditions to optimize margins and increase seat occupancy.
• Monitor compliance with quality policies and T&Cs to guarantee an excellent user experience.

Requirements

• Fluent German and a good command of English.
• At least five years of experience in Sales and/or account management.
• Proven ability to conduct commercial negotiations and conversations over the phone.
• Strong understanding of revenue management and commercial performance levers.
• Ability to work on a hybrid basis in Vienna (3 days per week in the office).
• Analytical and creative approach to proposing tailored customer solutions.

Nice to have

• Experience pitching and selling promotions, deals, or flash sales.
• Proven track record in sales retention.
• Experience managing high-volume activity (20–50 daily calls) and large portfolios (300–800 accounts).
• Background within the internet, digital, or tech sector.

Culture & Benefits

• Permanent contract with a competitive fixed salary and bonus.
• Flexible working environment with 2 days of home office per week.
• International, multicultural environment spanning 10 European offices.
• Lifestyle benefits for physical and leisure activities, travel, and family support.
• Continuous learning and development programs, including free access to the Calm app.
• Comprehensive Life & Disability insurance and attractive pension plans.