Multi Track File Handler (EL/PL)

Location: Leeds, United Kingdom; hybrid workplace

Company

hirify.global, through Keoghs, provides legal and claims solutions to insurers, businesses, brokers, corporates, and public-sector clients.

What you will do

• Handle a mixed caseload of delegated and non-delegated litigated multi-track employers’ and public liability claims, typically valued between £25k and £100k.
• Assess liability and quantum, identify investigation needs, and gather relevant evidence.
• Develop resolution strategies and advise clients and insurers on case progress and outcomes.
• Draft pleadings, including defences and witness evidence.
• Attend court hearings, trials, settlement conferences, and other proceedings in person or by telephone.
• Progress files through the case management system and meet chargeable-hours, work-in-progress, and client-management-information targets.

Requirements

• Experience handling employers’ and public liability multi-track claims.
• Strong analytical, decision-making, prioritisation, and problem-solving skills.
• Excellent written, verbal, listening, interpersonal, and client-care skills.
• Ability to negotiate by telephone, prepare concise reports, and demonstrate good advocacy skills.
• Ability to manage deadlines, maintain concentration, work under pressure, and pay close attention to detail.
• Good IT skills and experience using case management systems.

Culture & Benefits

• Hybrid working within the Claims Management department.
• 25 days of annual leave, increasing with service, with the option to buy or sell three days.
• Private medical insurance, healthcare cash plan, income protection, critical illness cover, and death-in-service insurance.
• 5% employee and 3% employer pension contributions.
• Access to wellbeing support, employee resource groups, volunteering, and a range of retail, travel, fitness, and technology schemes.

Hiring process

• Application, initial phone call, CV review, and case study.
• Interview followed by offer and hiring.