Business Operations Manager (Marketplace)

TL;DR

Business Operations Manager (Marketplace): Managing high-priority cross-functional projects to optimize marketplace health across the North/Center region with an accent on data-driven insights and operational rigor. Focus on synthesizing quantitative and qualitative data into actionable recommendations and streamlining internal processes.

Location: Must be based in Copenhagen, Amsterdam, or London

Company

hirify.global is a certified B Corp operating the world's largest marketplace for surplus food to fight food waste.

What you will do

• Manage high-priority cross-functional projects with strategic implications for the region.
• Monitor marketplace health at national and city levels to identify and address areas for improvement.
• Synthesize quantitative and qualitative insights into actionable recommendations for business leaders.
• Maintain analytical and operational rigor in reporting and internal processes.
• Drive the adoption of the team knowledge base and facilitate best practice sharing among global stakeholders.

Requirements

• Experience in high-performance cultures (e.g., consulting, investment banking, or strategy/ops at a high-growth tech company).
• Strong problem-solving, data retrieval, analytics, and visualization skills.
• Proficiency with Excel/Google Sheets and PowerPoint/Google Slides.
• Experience using AI tooling for research and analysis.
• Excellent verbal and written communication and organizational skills.
• Must be based in or able to work from Copenhagen, Amsterdam, or London.

Nice to have

• Experience with Salesforce (reports, dashboards).
• Proficiency with Business Intelligence tools (e.g., Looker).
• Knowledge of SQL.

Culture & Benefits

• Opportunity to work in a certified B Corporation with tangible social and environmental impact.
• Inclusive environment with active Employee Resource Groups (ERGs) and a values-driven culture.
• Health insurance and pension plans (subject to country of employment).
• Monthly free Surprise Bag and paid volunteer time through the Shareback programme.
• Regular social events, fully-equipped kitchens, and additional leave for significant life events.

Hiring process

• 30-minute interview with the Talent Acquisition team.
• Offline case study.
• 60-minute case interview with the Hiring Manager.
• 30-minute interview with the global Associate Director of Strategy & Operations.