Key Account Manager

TL;DR

Key Account Manager (Fintech): Own and grow a portfolio of Affirm’s largest Canadian merchants by building multi-year joint roadmaps, driving commercial negotiations, and ensuring day-to-day execution against KPI targets. Focus on executive-level partnership strategy, cross-functional orchestration across Product/Technical/Credit/Analytics/Risk/Marketing, and data-driven account performance improvements.

Location: Remote (Canada)

Salary: $140,000–$215,000 OTE per year

Company

Affirm reinvents credit with transparent, consumer-friendly buy-now-pay-later financial products.

What you will do

• Own and lead Affirm’s largest Canadian partner relationships, driving growth and long-term strategy across business units.
• Set strategic vision for each relationship and align joint priorities with Affirm goals while influencing senior stakeholders.
• Build and execute sophisticated multi-year account plans covering product integrations, co-marketing, and go-to-market expansion.
• Lead complex commercial negotiations, including contracts, pricing, renewal strategy, and expansion opportunities.
• Analyze partner performance and recommend programs to increase adoption, improve outcomes, and expand into new use cases.
• Coordinate cross-functional execution across Product, Technical, Credit, Analytics, Marketing, Risk, and other internal stakeholders.

Requirements

• Location: Must be based in Canada
• 7+ years of B2B client-facing experience, preferably in a tech or fintech environment.
• Proven ability to lead and grow complex strategic partnerships at the executive level.
• Experience driving cross-functional, multi-stakeholder initiatives with strong attention to detail.
• Strong written and verbal communication skills for proposals, memos, emails, and executive presentations.
• Experience structuring, negotiating, and closing large-scale commercial contracts.

Nice to have

• Knowledge of consumer finance offerings, SaaS solutions, and e-commerce.
• Comfort using Salesforce, AI, and BI tools.

Culture & Benefits

• Remote-first: most roles are remote, with flexibility to work almost anywhere within the country of employment.
• Competitive benefits including 100% subsidized medical coverage, dental, and vision for you and dependents.
• Flexible Spending Wallets for technology, food, lifestyle needs, and family-forming expenses.
• Vacation and holiday time off designed to support rest and recharge.
• ESPP (employee stock purchase plan) to buy shares at a discount.

Hiring process

• Interview process with evaluation of partnership strategy, negotiation experience, and cross-functional execution.
• Structured discussions to assess communication, analytical thinking, and ability to drive KPI outcomes.