Document Management Analyst

TL;DR

Document Management Analyst: Providing administrative support to the Health and Human Services (HHS) Office for Civil Rights with an accent on complaint intake, triage, and document processing. Focus on maintaining accurate records, managing correspondence, and ensuring compliance with federal policies.

Location: Must be based in Washington, DC

Salary: $21–$23 per hour

Company

hirify.global is a diversified holding company serving federal and commercial enterprises across sectors including technology, health, and infrastructure.

What you will do

• Provide general administrative support to the Office for Civil Rights.
• Manage the intake of complaints received via mail, fax, and email.
• Prepare and mail complaint packages and closure letters.
• Participate in the receipt and triage of new complaints.
• Ensure all applicable policies and rules are followed during document processing.

Requirements

• Must be based in Washington, DC.
• Associate’s degree or equivalent specialized experience at the GS-5 level or higher.
• Proficiency in Microsoft Word and Excel.
• Ability to obtain a customer clearance for access to facilities and equipment.
• Ability to lift and move up to 40-50 pounds.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance starting on day one.
• 401(k) plan with immediate vesting.
• Short-term and long-term disability insurance.
• Professional development assistance and training opportunities.
• Paid time off and observance of 11 federal holidays.