Implementation Coordinator (IT Services)

TL;DR

Implementation Coordinator (IT Services): Coordinating non-complex pre-production to production handoffs and managing small customer projects with an accent on project documentation and inventory monitoring. Focus on driving higher customer satisfaction through efficient onboarding and mitigating project risks.

Location: Wilmington, OH (Must be authorized to work in the U.S.)

Salary: $25.72–$32.60 per hour

Company

Fortune 1000 IT solutions partner connecting people with technology across 174 countries.

What you will do

• Manage small customer projects and facilitate activities for the TIDC PMO.
• Coordinate project hand-offs, status updates, and communication with internal and external customers.
• Monitor inventory to support active engagements and identify/mitigate project risks.
• Maintain project trackers and modify project plan documentation.
• Create and manage build testing schedules for the Imaging Team based on capacity and priority.

Requirements

• Bachelor's Degree or equivalent combination of education and work experience.
• Must be authorized to work for any employer in the U.S. (No sponsorship available).
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting and documentation.
• Demonstrated knowledge of project coordination processes and procedure documentation.
• Strong communication and detail-oriented skills to identify core project issues.

Culture & Benefits

• Comprehensive total rewards package including medical insurance and 401k plans.
• Mental health support with free therapy, coaching, and meditation resources.
• Generous PTO package including vacation, sick time, Wellness and Volunteer Time Off days.
• Supportive team environment blending a startup mentality with corporate stability.