Senior Site Reliability Engineer (SRE)

TL;DR

Senior Site Reliability Engineer (SRE): Owning the reliability, availability, and operational excellence of business-critical production systems with an accent on SLO management, incident response, and observability strategy. Focus on building a strong reliability culture through automation, blameless postmortems, and continuous improvement of high-availability environments.

Location: Must be based in Latin America (Brazil, Mexico, Argentina, or Colombia)

Company

hirify.global is an IT services and operations company focused on delivering high-quality engineering solutions.

What you will do

• Define and improve SLIs, SLOs, and Error Budgets to measure system reliability.
• Develop and maintain comprehensive observability strategies including monitoring, logging, and tracing.
• Lead Incident Command during production outages and conduct blameless postmortems.
• Own and optimize on-call rotations, escalation policies, and alert tuning to reduce noise.
• Establish production readiness standards and partner with engineering teams on scalability and disaster recovery.
• Automate operational processes using Python, Go, or TypeScript.

Requirements

• 5+ years of experience in SRE or Production Engineering roles.
• Must be based in Latin America.
• Proven experience managing SLOs, SLIs, and Error Budgets in high-availability environments.
• Strong experience leading incident response and blameless postmortems.
• Proficiency in software engineering with Python, Go, or TypeScript.
• Strong written and verbal English communication skills.

Nice to have

• Experience with Datadog, AWS, and Kubernetes.
• Background in regulated industries like Healthcare or Financial Services.
• Experience with capacity planning and disaster recovery.
• Familiarity with PostgreSQL or SQL Server.

Culture & Benefits

• Opportunity to own reliability strategy in a dedicated SRE role.
• Focus on blameless culture and operational excellence.
• Collaborative environment working with modern cloud and observability stacks.
• Remote-first work arrangement.