Senior Director, Member Growth and Engagement (Medtech)

TL;DR

Senior Director, Member Growth and Engagement (Medtech): Designing and operating the revenue engine to optimize the member lifecycle from lead identification to long-term retention with an accent on enrollment rates and LTV:CAC. Focus on architecting end-to-end member journeys, implementing automated churn interventions, and aligning cross-functional roadmaps.

Location: Must be based in the continental US

Salary: $220,000–$250,000

Company

hirify.global is a leading virtual medical practice providing personalized clinical care for women and children throughout pregnancy, postpartum, pediatrics, and menopause.

What you will do

• Orchestrate the end-to-end member growth and retention strategy to drive step-change improvements in business performance.
• Own P&L-defining metrics including Enrollment Rate, LTV:CAC, and Monthly Retention.
• Architect the end-to-end member journey and implement automated interventions to mitigate churn.
• Translate annual financial goals into rigorous monthly and weekly operational plans to exceed revenue targets.
• Oversee a multi-disciplinary team across Outreach, Lifecycle Marketing, and Marketing Operations.
• Influence the technical roadmap for CRM and marketing automation to ensure precision instrumentation for scale.

Requirements

• 12+ years of experience in Member Growth and Engagement in a regulated industry.
• 4+ years in senior leadership within subscription models with total bottom-line accountability.
• Experience managing large-scale, multi-functional organizations of 30+ team members.
• Technical depth to partner with Product and Engineering to architect revenue infrastructure.
• Must be based in the continental United States.

Culture & Benefits

• Comprehensive Health, Dental, and Vision coverage for employees and families.
• High deductible Health Plans with HSA and FSA options.
• 401(k) program and equity grant participation.
• Competitive vacation policy and 16 weeks of paid parental leave.
• Fully remote work flexibility within the US.