Portfolio Manager, Cloud, Data & AI Services

Location: United States or Escazú, Costa Rica; remote-friendly organization. Travel up to 20%. Candidates residing in Hawaii are not currently considered.

Target compensation: $150K–$165K USD, consisting of base salary and bonus.

Company

hirify.global and Crayon have formed a global, AI-powered software and cloud solutions provider operating in over 70 countries with more than 13,000 professionals.

What you will do

• Own the productization of Cloud, Data & AI service offers from market validation and pilot execution through commercialization, launch readiness, and lifecycle management.
• Assess customer demand, portfolio fit, competitive differentiation, partner alignment, delivery feasibility, and revenue potential.
• Shape target buyers, use cases, customer outcomes, value propositions, scope, packaging, pricing paths, and routes to purchase.
• Lead customer and seller validation, refine offerings based on feedback and market evidence, and recommend whether to invest, advance, revise, combine, pause, or retire services.
• Partner with Sales, Delivery, Marketing, Finance, Legal, Enablement, Alliances, service experts, and global teams to activate launches.
• Track pipeline, wins, revenue, margin, adoption, customer outcomes, and portfolio health to recommend actions for growth, refresh, bundling, scaling, or retirement.

Requirements

• Practical experience using AI to improve workflows, automate tasks, support decision-making, productivity, or business outcomes; deep AI engineering expertise is not required.
• Product management experience managing customer-facing offerings through the full lifecycle, including market research, customer interviews, Agile development, pilots, commercialization, and general availability launch.
• Strong customer-facing IT services business expertise, including how services are developed, sold, delivered, and scaled.
• Proven service productization experience, creating repeatable, scalable, and commercially viable services with standardized scope, delivery, pricing, and go-to-market models.
• Commercial acumen, including customer value propositions, packaged service offerings, pricing strategies, business cases, margin analysis, go-to-market plans, and commercial viability assessments.
• Experience validating offerings through direct customer and seller engagement and using feedback and market evidence to guide investment decisions.
• Agility and adaptability to test ideas, challenge assumptions, and pivot offerings, priorities, or go-to-market strategies.
• Confidence leading cross-functional work, influencing decisions, and aligning Sales, Delivery, Marketing, Finance, Alliances, and leadership stakeholders.
• A data-informed approach using business, customer, operational, and financial metrics to prioritize investments, evaluate launch readiness, and manage portfolio performance.

Nice to have

• Cloud, Data & AI domain expertise, including experience developing, commercializing, or managing offerings in cloud, data, analytics, AI, or related technology services.
• Curiosity and commitment to continuous learning through practical AI use.

Culture & Benefits

• Independent environment with decision-making autonomy and limited bureaucracy.
• Remote-friendly organization with colleagues working remotely part or full time.
• Medical, dental, and vision coverage; voluntary pet, identity theft, accident, and critical illness coverage.
• 401(k) with employer matching, wellness contributions, EAP, concierge services, and prepaid legal services.
• Paid holidays, floating holidays, birthday leave, volunteer day, discretionary time off, employee stock purchase plan, learning opportunities, and tuition reimbursement.
• Quarterly or biannual bonus structure and company-paid parking for Nashville and Milwaukee-based office employees.