AI Engineer (Enterprise AI)

TL;DR

AI Engineer (Enterprise AI): Technical ownership of AI adoption across the organization, building and governing tools for IT Ops automation and cross-functional use-cases with an accent on integrating LLM APIs into the operational stack. Focus on designing safe, compliant AI workflows and ensuring alignment with EU AI Act and GDPR standards.

Location: Onsite in Delft, Netherlands

Salary: €3,500–€5,250

Company

hirify.global is an international software company specializing in ITSM solutions, focusing on diversity, inclusivity, and sustainability.

What you will do

• Manage internal AI platforms and build API integrations with the operational stack including hirify.global ITSM, Jira, M365, and Azure.
• Automate IT Operations workflows such as incident triage, ticket routing, and onboarding.
• Partner with cross-functional teams to prototype and deliver AI use-cases through hackathons and workshops.
• Build technical infrastructure for AI governance, including usage dashboards and EU AI Act compliance tracking.
• Enable AI adoption by running knowledge-sharing sessions and maintaining internal prompt libraries.
• Ensure all AI tools meet security, privacy, and GDPR standards.

Requirements

• 2–4 years of experience in scripting, automation, or systems integration.
• Proficiency in Python is required.
• Hands-on experience building solutions with LLM/AI APIs (e.g., OpenAI, Anthropic Claude).
• Solid understanding of enterprise IT concepts, identity management, and the M365 ecosystem.
• Practical knowledge of AI governance and GDPR data privacy principles.
• Ability to communicate complex technical decisions to non-technical stakeholders.

Nice to have

• Experience with Model Context Protocol (MCP), agent orchestration, or AI workflow tools.
• Familiarity with Microsoft Azure and Entra ID.
• Experience with Power Automate or Logic Apps.
• Knowledge of ITSM platforms.
• Background in AI adoption enablement or change management.

Culture & Benefits

• 10% of working time and a matching budget dedicated to personal development (10 to Grow).
• Generous paid parental leave: full salary for 9 weeks and 50% for 17 weeks.
• Dedicated working time (2.5%) for volunteer work.
• Office perks including free lunch and a professional barista.
• International and fast-growing work environment.

Hiring process

• Application review followed by a phone screening to align expectations.
• Culture fit interview and a detailed technical/job-specific interview.
• Contract discussion and onboarding.