NDIS Administrative Coordinator

TL;DR

NDIS Administrative Coordinator (Healthcare/Administration): Managing participant scheduling and service coordination for a disability services agency with an accent on NDIS compliance and documentation. Focus on maintaining seamless communication with stakeholders and supporting HR administrative tasks within the ShiftCare platform.

Location: Remote (Must be available for 8:30am to 5:30pm AEST schedule)

Company

hirify.global is a service provider supporting operational needs for various agencies.

What you will do

• Manage participant scheduling and service coordination to ensure seamless delivery of support.
• Maintain communication with participants, families, and support workers.
• Support NDIS compliance and auditing processes through accurate record-keeping.
• Assist with HR administrative tasks including onboarding and policy adherence.
• Handle inbound and outbound communications with empathy and professionalism.
• Perform general administrative duties to support agency operations.

Requirements

• Experience working within the NDIS framework or healthcare/disability support setting.
• Proficiency with ShiftCare or similar care management platforms.
• Ability to work full-time Monday to Friday 8:30am to 5:30pm AEST.
• Strong verbal and written communication skills with cultural sensitivity.
• Understanding of NDIS auditing, compliance, and HR requirements.
• Ability to interact compassionately with individuals with mental health or cognitive challenges.

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Health insurance provided for eligible locations.

Hiring process

• Complete application including assessment questions.
• Technical check and voice recording submission.